Hospitality and Tourism Management

Name: Hospitality and Tourism Management
SKU: 3371
Availability: InStock

100,000 UGX

Diploma in Hospitality and Tourism Management course is the ultimate training course for anyone looking to gain the most in-demand skills to start a successful career in this industry. It covers the fundamentals of Hospitality and Tourism Management, recent industry innovations and the impact of COVID-19 on hospitality and tourism.

We’ve taken this comprehensive professional diploma and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamentals to the most advanced aspects of the course. You will learn about the nature of the hotel industry, the different types of hotels, tourism marketing, and much more.

With step-by-step training, you’ll explore the different ways of maintaining quality standards in the industry and gain the ability to oversee all operations from front desk management to catering and housekeeping. You’ll also gain the personal and professional development skills to hire and train staff, building strong and efficient teams.

Course Curriculum

Module 01: An Overview of Hotel Industry
Module 02: The Process of Development and Training in Hospitality Industry
Module 03: Management of Front Office Operations
Module 04: Management of Housekeeping, Engineering and Security Operations
Module 05: Management of Food and Beverage Operations
Module 06: Management of Service Quality in Hospitality Industry
Module 07: Customer Satisfaction
Module 08: An Overview of the Restaurant Industry
Module 09: Restaurant Layout Management and Legal Requirements
Module 10: Food Safety Management System and HACCP
Module 11: Running a Safe and Clean Restaurant
Module 12: Customer Relations and Marketing Policy

Category: Express Training

Description

Description

Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with audio voiceover
Developed by qualified professionals
Complies with EU’s General Data Protection Regulation 2018
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance

Who should take the course
This Hospitality and Tourism Management training course is ideal for anyone aspiring to work, or currently works in Diploma in Hospitality and Tourism Management industry, particularly in a management role. This includes:

Hospitality and Tourism Management Manager

Hotel Business Owner
Housekeeping Supervisor
Travel Advisor

Certification
Once you’ve successfully completed your Hospitality and Tourism Management course, you will immediately be sent a digital certificate. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Learning Outcomes
By the end of the course, learners will be able to:

Understand the structure of the hotel industry and types of hotels
Manage staff turnover and identify training needs
Organise the housekeeping department and oversee all housekeeping operations
Monitor all front end office operations and communications
Develop an emergency communication plan and employee safety program
Manage food operations and oversee the catering department
Recruit and train staff effectively to work in various areas of hospitality
Oversee security and safety operations, including emergency communications and fire safety
Implement an effective marketing strategy and PR strategy to grow the business’s presence
Record business transactions and manage day-to-day accounting tasks

Assessment
At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Accreditation
All of our courses are fully accredited. The content of Diploma in Hospitality and Tourism Management course is certified by the CPD Certification Service as conforming to the continuous professional development principles. This course provides you with up-to-date skills and knowledge and helps you to become more competent and effective in your chosen field.